Last updated: June 17, 2025
1. No Refunds on Digital Products
Due to the nature of digital products, all sales are final. Once you have purchased and downloaded the 3D model files, we do not offer refunds, exchanges, or cancellations.
2. Product Description
We strive to provide accurate descriptions and previews of all 3D model files. Please review all product details carefully before making a purchase.
3. Technical Issues
If you experience technical difficulties downloading your files or corrupted files, please contact our support team within 7 days of purchase. We will assist you with resolving the issue or provide a replacement file if necessary.
4. Unauthorized Use
Refunds will not be issued for products that have been used, shared, or redistributed without authorization.
5. Contact Us
For any questions regarding refunds, please contact:
Email: support@sailuban.co.uk